1. General information
The privacy of your personal data is one of the main concerns of Auto House, headquartered in Cahul, Republic of Moldova, as a data controller.
This document is intended to inform you about the processing of your personal data in the context of using the autohouse.md website.
2. Data collected
If you are a visitor to the site, we will process the data you provide directly in the context of using the site, such as:
- Form data: First name, Last name, Phone number, Email address.
- Technical data: IP address, browser type, visit duration and pages viewed (via cookies).
- Request details: The budget indicated and the desired car model in "Car on order" forms.
3. Purpose of processing
We process your data for the following purposes:
- To respond to your quote requests or questions received through the contact form.
- To process car import orders from Europe.
- For marketing activities, namely for sending commercial communications about car offers (only with your consent).
- To improve the experience on our site by analyzing traffic.
4. Storage duration
As a rule, Auto House will process your personal data for as long as necessary to achieve the processing purposes mentioned above.
In the case of quote requests, data will be kept for a period of 24 months from the last interaction, unless legislation obliges us to keep them longer (e.g.: invoicing).
5. Disclosure of data
For the purposes of processing, Auto House may disclose your data to partners or third parties who support our business, such as:
- Car transport service providers (for vehicles on order).
- Insurance companies (if you request this service through us).
- Public authorities, where this is required by law.
6. Your rights
Under the provisions of data protection legislation, you benefit from the following rights:
- Right to information: the right to receive details about processing activities.
- Right of access: the right to obtain confirmation of data processing.
- Right to rectification: the right to have inaccurate data corrected.
- Right to erasure: ("the right to be forgotten").
- Right to restrict processing.
Personal data requests
For any request regarding deletion or modification of your data, you can write to us at: privacy@autohouse.md